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Frequently asked questions

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Who owns what and whether you can edit it yourself. The things people ask us every week, answered without the sales talk.

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It depends on how many pages you need and what the site has to do. Every project gets a fixed quote before anything starts, so you always know the price up front. A simple site costs far less than a shop or a booking system.

Because a real quote depends on your pages, features and content. Listing a number would either be too high for a small site or too low for a complex one, and you would be comparing the wrong thing. Ask us and you will get a real figure quickly.

Usually half up front and half when the site goes live. For bigger projects we can split it into stages. Everything is agreed in writing before we start.

It helps, but it is not required. We can work from what you have, draft the copy for you to correct, and use good stock images until you have your own photos.

Yes, and most clients do. We build with WordPress and Elementor Pro, so you change text, photos and prices with drag and drop. We also record a short training video made for your site.

You do. Your domain, hosting, content and logins all stay in your name. There are no lock in contracts and nothing stops working if we part ways.

Yes. We are based in Sydney and plenty of our clients are Australian, but we also work with clients in the US, UK and Europe. Time zones have never been a problem.

With WordPress you own the site instead of renting it, you can do far more, and you are not stuck if you want to change later. Wix and Squarespace are fine for a simple brochure site, and we will tell you honestly if that is all you need.

Yes. We rebuild it in WordPress with Elementor Pro, bring your content across and set up redirects so your Google rankings follow you.

We can set both up for you, or work with what you already have. Either way they stay in your name, which matters if you ever want to move.

Every site we build has the SEO basics done: page titles, clean structure, fast loading and Rank Math set up. For competitive local searches, our Local SEO service does the ongoing work of actually climbing the rankings.

No, and nobody honest can. What we can do is get the foundations right, build the pages that match what people search for and keep improving. That is what moves rankings over time.

Message us. We fix problems on sites we built, and on sites we did not. If you would rather it never broke in the first place, our maintenance plans handle updates, backups and security every month.

No. Plenty of clients launch and manage it themselves. We offer plans because WordPress needs updating and backing up, and most owners would rather not think about it.

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